Get in Touch With Us
This page explains how to contact the Non Gamstop Casino editorial team at dadahello.com, what we can help with, and what we can't. We publish research-based guides to casinos not on GamStop for adult readers in the UK. We are a comparison site, not a casino, so we cannot see your account or change what a casino does.
Commercial disclosure: we may earn a commission if you follow a link to a casino and sign up. Commission does not decide how casinos are ranked or reviewed.
How to reach the editorial team
Use the contact route shown in the site header or footer, or the contact form if one is displayed on this page. We have not published an email address or phone number in this copy, so please use only the channels the site itself displays. Be wary of anyone claiming to be us who contacts you first from an unlisted address.
We do not publish a guaranteed response time. We read messages and reply where a reply is useful, but replies may be slower at busy times.
What we can help with
- Corrections: a bonus figure, payment method or term that looks out of date. Our facts were last checked on 29 September 2026, and casino terms change often, so tell us which page and what you found.
- Questions about our guides: for example how wagering requirements, bonus expiry dates or withdrawal limits are explained.
- Method and rankings: how we assess casinos. Casino ratings on this site are editorial ratings, not customer-review scores.
- Suggestions: topics you'd like covered, such as payments, sports betting or live dealer games.
- Business enquiries: partnership or editorial questions. Paying or offering commission does not buy a ranking position.
What we can't help with
We do not run any casino, so we cannot act on these:
- Withdrawal delays, closed accounts or confiscated balances.
- Bonus disputes, or verification (KYC) and source-of-funds requests.
- Reversing a deposit, or lifting a self-exclusion.
- Guaranteeing that any casino will pay out.
We have not tested any casino's payments or support ourselves. Our write-ups rely on researched and reviewed information, so we cannot confirm what happened on your account.
If you have a problem with a casino
Work through these steps before anything else:
- Contact the casino's customer support in writing, through live chat with a saved transcript or by email.
- Keep screenshots of the terms, your transactions and all messages.
- Use the casino's formal complaints procedure if support doesn't resolve it. Check its terms to see which licensing body or dispute service it names.
- Be aware that casinos not on GamStop generally hold overseas licences, not a UK Gambling Commission licence. That means UK Gambling Commission complaint routes and protections may not apply, and your options can be more limited.
Our guide to trusted non GamStop casinos in the UK explains licensing, ownership, bonuses and payment checks in more detail.
Casinos we feature
Our current top list includes Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo and Daytonaspin. If you spot an error in how we describe one of them, contact us with the details. If you have a dispute with one of them, contact the casino directly, as we cannot act for you.
Need support with your gambling?
If gambling is causing you worry, help is available and confidential. GamCare runs the National Gambling Helpline on 0808 8020 133 (free, 24 hours), and the GamCare website offers live chat. If you have registered with GAMSTOP, please consider carefully before using sites outside it: GAMSTOP exists to protect you, and sites not covered by it won't enforce your exclusion. Deposit and loss limits, gambling blocking software and self-exclusion tools can also help. You must be 18 or over to gamble.
Privacy when you write to us
Please don't send passwords, full card numbers or ID documents. Tell us the page address and describe the issue, and that is usually enough for us to look into it.